
The story behind BUILD Intelligence
A homeowner needed an investigation—not another opinion
That need became BUILD Intelligence.
The problem
One home — several answers
Different contractors proposed different repairs
After severe weather caused water intrusion, a homeowner received conflicting explanations. Each proposal addressed a piece of the problem, but no independent record connected the visible symptoms to the building as a whole.
The insurance response
Damage addressed — cause unresolved
Two contractors completed the work—but the original question remained
The insurer arranged one contractor for remediation and another for reinstatement. Each completed its assigned scope, but neither scope identified or repaired the condition that allowed the severe-weather damage to occur in the first place.
A better starting point
Document first — interpret carefully — recommend next steps
More than 30 years of residential construction experience pointed to a simple need: preserve evidence before repairs conceal it, separate observations from conclusions, and state what remains uncertain. BUILD Intelligence gives homeowners that documented starting point—without selling the repair.
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